Dolar99 Privacy Policy – Malaysia Player Personal Data Protection

1. Introduction & Data Controller

Dolar99 is the data controller responsible for all personal information collected through our platform. We operate in accordance with international data protection standards and are committed to fully safeguarding the privacy of every user.

This Privacy Policy applies to:

• All users who register an account at dolar99
• Website visitors browsing without an account
• Anyone who contacts our support team
• Dolar99 mobile app users on Android and iOS

2. Information We Collect

Dolar99 collects your personal information through several means — directly from you during registration, automatically as you use the platform, and occasionally from trusted third parties. Below is a summary of the types of data we collect:

3. How We Use Your Data

Every piece of data we collect is used for a specific and legitimate purpose. dolar99 does not use your data for any purpose not stated in this Privacy Policy without obtaining your consent first.

• Account Management — creates, verifies, and maintains your account at dolar99.
• Transaction Processing — processes your deposits, withdrawals, and fund management.
• KYC Compliance — verifies your identity to meet compliance requirements and prevent fraud.
• Platform security — detects and prevents fraudulent activity, money laundering, or platform abuse.
• Service Improvement — analyzes usage patterns to enhance the user experience.
• Service Communications — sends important notifications about your account, transactions, and policy changes.
• Promotions & Bonuses — with your consent, to inform you about the latest dolar99 promotions and offers.
• Responsible gaming — monitors gameplay patterns to identify signs of problem gambling.

4. Data Sharing & Disclosure

Dolar99 does not sell your personal information to any third party. However, there are specific situations where we need to share your data with trusted parties for platform operations:

• Payment Provider — DuitNow, FPX, Touch 'n Go, Boost, and GrabPay receive the transaction data necessary to process your payments.
• KYC Provider — third-party identity verification service providers help us securely verify documents.
• Game Provider — game developers providing content on the dolar99 platform may receive minimal session data.
• Authorities — we will disclose data if required by law, court order, or a competent authority.
• Fraud Prevention — in cases of suspected fraud or money laundering, data may be shared with law enforcement agencies.

All third parties that receive your data are required to comply with strict privacy policies and may only use the data for agreed purposes.

5. Data Security & Protection

Dolar99 continuously invests in security infrastructure to ensure your personal data is always protected. The security measures we have implemented include:

• 256-bit SSL Encryption — all data transmitted between your device and dolar99 servers is encrypted using the latest TLS protocols.
• Secure Password Storage — passwords are stored in hashed form (bcrypt) and cannot be read even by our staff.
• Two-Factor Authentication (2FA) — an additional security layer to protect access to your account.
• Real-Time Monitoring — an always-on threat detection system to identify suspicious access.
• Internal access controls — only authorized staff may access user data, and every access is logged.
• Security Auditing — the dolar99 platform undergoes regular penetration testing and security audits.

6. Cookies, Tracking & Similar Technologies

Dolar99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies — required for core platform functions such as login and session security. Cannot be disabled.
• Performance Cookies — collects data on how users interact with the platform to help us improve.
• Functional Cookies — saves your preferences such as language and display settings for your convenience.
• Analytics Cookies — helps us understand usage patterns and improve platform content.

You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of some parts of the dolar99 platform.

7. Your Personal Data Rights

As a dolar99 user, you have certain rights regarding your personal data. dolar99 respects and supports the exercise of these rights:

8. Data Retention Period

Dolar99 retains your personal data for as long as your account is active or as needed to provide services to you. After account closure, we retain certain data for defined periods to meet legal compliance and financial regulatory requirements.

• Identity data (KYC) — retained for 5 years after account closure in accordance with anti-money laundering requirements.
• Financial transaction records — retained for 7 years for tax compliance and audit purposes.
• Support Communication Logs — retained for 2 years for service reference and improvement purposes.
• Gaming activity data — retained for 3 years for responsible gambling and security purposes.
• Technical data (server logs) — retained for 90 days for security and troubleshooting purposes.

Once the defined retention period has ended, data will be securely deleted or anonymised so it can no longer be linked to you.

9. Privacy Policy Amendments

Dolar99 reserves the right to modify this Privacy Policy at any time. When significant changes are made, we will notify users via their registered email and/or a prominent in-platform notification.

Updated Privacy Policies take effect immediately upon publication on this page. Continued use of the dolar99 platform after any changes means you accept the updated policy.

• Last updated: January 2026
• The latest version of the Privacy Policy is always available on this page.
• Any questions about policy changes can be directed to our support team.